Frequently Asked Questions

Upon placing your order, please allow 24-72 hours for your order to be processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification via email. You can then track your order by going to this page: Track Your Order

Please allow 24-72 hours for your order to be processed, and an additional 3 days for it to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it usually takes about 7-16 days. For international orders, please allow 5-20 days.

Our products are unique and are priced significantly lower than other competitors in the baby carrier industry. The downside to this is slightly longer shipping times, though we work hard to get your order shipped as quickly as possible.

Yes! We ship worldwide to ensure that every customer enjoys their shopping experience with us.

Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information; it will be used one time only upon purchasing your product. We never store any information regarding our customers' private details.

Simply find the product you'd like, and click the 'Add To Cart' button or use the 'Buy Now' button. Fill in your shipping and billing information, and we'll have your order shipped to you as soon as possible!

Absolutely! If you are not satisfied with the product or if the product is damaged, contact us immediately. We do everything we can to ensure you have the best shopping experience. You can contact us, and we'll address the issue. You can also get a free exchange of your product by shipping it back to us with image proof sent first.